Privacy policy

Data controller

FAJO SRL, Duinkerkelaan 19B, 8660 De Panne, Belgium — contact@bistrodumont.be.

What data do we collect?

• When booking online: name, phone number, email, number of guests, requested date and time, any message, and your choice regarding receiving emails from the restaurant.
• When sending a message via the Contact page: name, email, phone, subject, any number of guests and date, and the content of your message.
• This website does not collect any banking or payment information.

Why do we use this data?

• To process your booking and confirm its details.
• To reply to your message.
• To send you news from the restaurant, only if you ticked the corresponding box when booking.

On what legal basis?

• Fulfilling your request (booking or message): contractual / pre-contractual basis.
• News emails: your explicit consent, which you may withdraw at any time.

Who has access to this data?

Only the Bistro Dumont team has access to your data, through the website's secure administration. For the technical delivery of emails, we use Resend, Inc. (United States), which acts as a data processor and does not use this data for any other purpose.

How long do we keep this data?

Bookings and messages are kept for as long as necessary to process them, then archived for a reasonable period for follow-up purposes, before deletion. You may ask us to delete them sooner at any time.

Your rights

Under the GDPR, you have the right to access, rectify, erase, restrict, object to, and port your data. You may withdraw your consent to emails at any time via the unsubscribe link in every email, or by writing to us at contact@bistrodumont.be.

You may also lodge a complaint with the Belgian Data Protection Authority: rue de la Presse 35, 1000 Brussels — www.dataprotectionauthority.be.

Security

Administration passwords are encrypted, the connection to the website is secured (HTTPS), and access to data is protected by authentication.